Here's what happened with this batch:
1. Matched invoice A5127-IN to PO # 12643 under Batch # 67567 with payment terms set to 1/10 Net 30.
2. Did a manual payment on the above batch. Batch # of the manual payment is 787878.
3. Went to post Batch # 67567 , but the batch status became "Error."
a. We believe this is because Peoplesoft can't support payment terms like 1/10 Net 30 which give a discount.
4. Voided the manual payment (Batch # 67567 )
5. Tried to void/reverse the voucher (Batch # 767677), but it won't work. There is no option to reverse the vouchers.
What we need to do is void/reverse Batch # 767677, so we can change the payment terms for ELFA International and then re-match the same invoice.
My Fix
take backup
select * from proddta.f0411 where rpicu=995730
select * from proddta.f0911 where glicu=995730 and glicut='v'
select * from jde_production.proddta.f4311 where pddoco=00396454
update
F0411 Open amount 0/gross amt 0
F0911 Amount 0
Run repost for related account - R099102
Change F4311 next last to 400 380
Asked user to recreat the voucher and match again......
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